Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bakersfield Locksmith

Bakersfield Locksmith

August 17, 2024

5  out of  5
rating by Bakersfield Locksmith
"Our business and personal policies are all with Darlene. I LOVE having one place to call for all of our insurance needs. I have been a State Farm client for over 30 years. We have Business and Auto Liability, Home Owners, Personal Auto, Life Insurance and Umbrella Policies with State Farm. The level of service, competency, claims satisfaction and having a local agent that knows my name is PRICELESS. I highly recommend Darlene Denison and staff every time I have am opportunity. No matter who answers the phone, my requests are always addressed promptly and efficiently"
We responded:
"Wow!! Thank you for such a wonderful review! You know how much we love your business and we love you!! Your testimony means a lot!!"
Profile photo of Brittany Fisher

Brittany Fisher

August 2, 2024

5  out of  5
rating by Brittany Fisher
"I could not ask for a better agent. Darlene Denison’s office (specially Amber) is absolutely amazing. I’m constantly making changes and asking questions about my policy. Amber is on top of it every single time. Thank you for taking such great care of my family and I."
We responded:
"Gosh Brittany thank you so much for such a wonderful review!! I’m overwhelmed with the the awesome reviews my team is receiving. I am blessed to have them and to have customers like you. Thank you!"
Profile photo of T Slater

T Slater

August 1, 2024

5  out of  5
rating by T Slater
"Staff members in Darlene' Denison's State Farm office are always friendly and helpful when you need to contact them. Amber makes solving your issues easy as well as being a pleasure to work with--a true asset in today's complicated world."
We responded:
"Thank you so so much for such an amazing thoughtful review…Amber is amazing as well as the rest of the team and we can’t thank you enough for sharing your experience with our office. We appreciate your business very much!! "
Profile photo of Kate Flather

Kate Flather

July 17, 2024

5  out of  5
rating by Kate Flather
"State Farm / Darlene Denison has insured my property in Mammoth Lakes for 12+ years now. Everybody in the office has always been extremely responsive, helpful and friendly whenever I've had questions. They are also proactive in periodically reviewing my policy, which is much appreciated. Five stars!"
We responded:
"Wow thanks Kate!! It means a lot that you took the time to give us a 5 star review!! I really appreciate your business and I love hearing good things about my team. They are amazing and work hard to serve our customers!! Thanks again! Darlene "
Profile photo of Kathy Leal

Kathy Leal

July 11, 2024

5  out of  5
rating by Kathy Leal
"He was so patient and excited to hear about my life and giving me great understanding with on insurance not just for me. But also my kids and grandkids. Just a sweet man. Thank you Jayson for your help Kat"
We responded:
"Awe that is the best review you could give Jayson. He is a blessing. Thank you for taking the time to share your experience with him. We appreciate your business so much. "
Profile photo of JP Archambault

JP Archambault

July 10, 2024

5  out of  5
rating by JP Archambault
"I recently had the pleasure of working with Jayson at Darlene Dennison’s State Farm office and was impressed with the exceptional service I received. Jayson was prompt, knowledgeable, and professional taking the time to understand my specific needs and concerns. He offered personalized guidance and recommendations ensuring we had the right coverage. I was particularly impressed with his expertise and professionalism, which made me feel confident in his ability to find the best solution for our family. We are extremely satisfied with the service and highly recommend Jayson to anyone looking for help."
We responded:
"Wow what a wonderful shout out to the office and especially Jayson! He is a wonderful person to have on our team. Your business with us is so appreciated and thank you again for sharing your experience with Jayson today!"
Profile photo of CHICAGO MADE

CHICAGO MADE

July 2, 2024

5  out of  5
rating by CHICAGO MADE
"Michelle has been with us from the beginning since coming to Bakersfield in 2014, having her on Darlene Denison's team is why since moving to OC Cali I will never leave State Farm! Her personal approach with professionalism and understanding of my needs are second to none!"
We responded:
"Wow!! Thank you for that big shout out for Michelle..she is definitely a rock here in the agency..and I will make sure she hears about your kind words about her!! Thank you so much for your loyalty to SF and to the Denison Team!!"
Profile photo of Shay's N Scale

Shay's N Scale

July 2, 2024

5  out of  5
rating by Shay's N Scale
"Very friendly and helpful."
We responded:
"Thank you so much for taking the time to give us a 5 star review!! We appreciate your business and feedback! Happy 4th of July"
Profile photo of Marie Getty

Marie Getty

July 2, 2024

5  out of  5
rating by Marie Getty
"Michelle Barron is professional friendly and informative. Thank you Michelle for a great experience getting insurance and your helpful information and attitude."
We responded:
"Thank you so much for taking the time to recognize Amber. She is amazing and very kind. Fortunate to have her in our team. Thank you for being a customer!!"
Profile photo of Eugene Flock

Eugene Flock

June 28, 2024

5  out of  5
rating by Eugene Flock
"My insurance agent Amber was absolutely amazing very courteous and professional. The process was simple and easy and she really explained it well. She provided the best coverages for me and my family. I am honored to call Amber my State Farm insurance agent. I recommend dealing with Amber."
We responded:
"Wow!! Thank you so much for taking the time to share your amazing experience with Amber!! She is amazing and we are proud to have her on our team!! Thank you for sharing and thank you for your business!!"
Profile photo of Yesenia1939

Yesenia1939

June 28, 2024

5  out of  5
rating by Yesenia1939
"Excellent service"
We responded:
"Thank you!!"
Profile photo of Esa Meza

Esa Meza

June 27, 2024

5  out of  5
rating by Esa Meza
"Michelle is always so pleasant and happy to help! She knows how to get things done! She has a great personality and very knowledgeable and professional. I know I’m in good hands with State Farm Darlene Denison Agency/Michelle Barron!"
We responded:
"Thank you Esa!! Michelle is a rock in the agency!! She is amazing!! Appreciate you taking the time to share your experience and thank you for being a long time loyal customer!"
Profile photo of Josh Walker

Josh Walker

June 25, 2024

5  out of  5
rating by Josh Walker
"Andrea was extremely helpful! She noticed something wasn’t right with my policy and contacted me. She is very professional and was able to answer my questions."
We responded:
"Wow!! Thank you so much for sharing your experience with Andrea! She’s a little newer to the team so I’m excited to see she’s already having a positive impact with our customers. She will be thrilled when I share your review with her. Thank you so much for taking the time to share!! I really appreciate it and I really appreciate your business!!"
Profile photo of William Woods

William Woods

June 21, 2024

5  out of  5
rating by William Woods
"Outstanding customer service. I left a message for agent to call me back and he did so and a short time. This office is always been good to me."
We responded:
"Thank you so much William!! Your positive review means the world to us!! I’ll make sure the team hears about your review!! I appreciate your business!!"
Profile photo of Patrick Pimental-Martinez

Patrick Pimental-Martinez

June 14, 2024

3  out of  5
rating by Patrick Pimental-Martinez
"Wish someone would answer the phones. Used to not be an issue but not anymore. Still great coverage though."
We responded:
"Hi Patrick. We really do appreciate you and your business. The phones have been unusually busy and we’ve been trying to meet with as many customers possible to review coverages to make sure everyone has the coverage they need. I’m aware because of that we have had to take messages more and I’m currently trying to hire more team members to help. It’s difficult to find good people but I will find the right new team members soon. I appreciate you giving me feedback and glad you still appreciate your coverage. We will get better. "
Profile photo of Mark Zubia

Mark Zubia

March 21, 2024

5  out of  5
rating by Mark Zubia
"Michelle was awesome! She took care of what I needed and was prompt with taking action! Great effort!"
We responded:
"Awe! That means so much to me that you would take the time to give a shout out for Michelle. She is awesome and I’m blessed to have her on my team since I began as an agent. Thank you for your business!"
Profile photo of Claudia Escobar-Herrera

Claudia Escobar-Herrera

January 25, 2024

5  out of  5
rating by Claudia Escobar-Herrera
"Great service"
We responded:
"Thank you so much for taking the time to give us a 5 star review ❤️We appreciate you and your business!!"
Profile photo of Chris Mitchell

Chris Mitchell

December 14, 2023

5  out of  5
rating by Chris Mitchell
"Very responsive, very helpful and informative. Respectful and polite, my local state farm branch is top notch. Thank you very much."
We responded:
"Thank you so much Chris. We appreciate your business and the time you took to give us a shout out. Means alot!! "
Profile photo of Theresa Guerrero

Theresa Guerrero

October 13, 2023

5  out of  5
rating by Theresa Guerrero
"Stephanie Perez was the representative that assisted me when searching for an insurance policy. She explained everything to me thoroughly and in an understanding manner. She went out of her way to ensure that I understood everything she was explaining. She was also very patient and offered amazing customer service! Please contact this location for your insurance needs! Amazing service! Thank you so much Stephanie! You’re awesome!"
We responded:
"Thank you so much for taking the time to recognize Theresa!! I’m blessed to have her on my team. Thank you for your business!!"
Profile photo of Maria Pacheco vela

Maria Pacheco vela

September 11, 2023

5  out of  5
rating by Maria Pacheco vela
"Hi guys. If yall need insurance, my agent stephanie is the right girl to go to very helpful explain my whole policy great service good prices. I appreciate it. Got my policy same day! Great job. State farm"
We responded:
"Love it! Stephanie is a rockstar and I’m blessed to have her on my team. Thank you for taking the time to give her a shout out. Thank you for your business."
Profile photo of Fernando Ramos

Fernando Ramos

June 2, 2023

5  out of  5
rating by Fernando Ramos
"Stephanie Perez is the best !!"
We responded:
"Fernando, thank you for taking the time out of your day to leave us a review! We love hearing about how Stephanie provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Profile photo of Dj Clo

Dj Clo

May 15, 2023

5  out of  5
rating by Dj Clo
"Stephanie Perez is very awesome. She help me compare my old insurance with their State Farm price. Believe me I save a lot of money switching my insurance State Farm. And I don’t mean just 15% like Giaco . If you’re reading this review, I highly recommend Allstate insurance. Not only I got insurance for all three of my vehicles but i also got renter insurance. Also looking to add insurance to my DJ equipment."
We responded:
"Thank you for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Stephanie, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Terri B.

Terri B.

April 5, 2023

5  out of  5
rating by Terri B.
"Best insurance company and Darlene is the BEST agent in Bakersfield!"
We responded:
"Terri, thank you for your kind words! It has been a pleasure to be your State Farm agent. My office is here for you whenever you need us most and I look forward to continuing our relationship for years to come!"
Profile photo of Bobby Lynch

Bobby Lynch

March 2, 2023

5  out of  5
rating by Bobby Lynch
"Great help with all my coverage."
We responded:
"Bobby, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Profile photo of Ranjan Bhakta

Ranjan Bhakta

January 25, 2023

5  out of  5
rating by Ranjan Bhakta
"Great customer service. Had a positive experience. Michelle was great help."
We responded:
"Thank you for the wonderful review! Michelle is a fantastic asset to our team, and we’re happy to hear she was able to help you with your insurance needs."